An audience member discusses VTA’s project “Flex”, which is a cross between a ridesharing service and “dial-a-ride”, that is struggling to take off. Southern Illinois University Assistant Professor of Architecture Shannon McDonald suggests that private enterprise (e.g. an Uber) will come to the rescue with private solutions. Alain Kornhauser suggests economics favor the shared ride service in the long-term due to the low utilization of existing vehicles (vehicles sit on average 96% of the time).